Our Warranty Promise

Crafted to Last — Backed by 6 Years of Confidence

At DROP, we believe in thoughtful engineering and timeless design. That’s why every product we craft is backed by a 6-year limited warranty — a promise that your experience will remain seamless, quiet, and elevated for years to come.

What’s Covered

  • All DROP faucets and ventilators are protected against:

    • Manufacturing defects in materials or workmanship

    • Mechanical malfunctions during normal usage

    • Surface wear or corrosion from standard indoor use

What’s Not Covered

Our warranty does not apply to:

  • Damage due to misuse, accidents, or improper installation

  • Wear and tear from hard water or corrosive cleaning products

  • Third-party repairs or modifications

How to Claim Your Warranty

  1. Reach out to our team via [contact page or support email].

  2. Provide your order number, product photos, and a brief description of the issue.

  3. Our support team will guide you through the next steps and resolve your case swiftly.

Our Ethos

This warranty is not just a policy — it’s our philosophy. We stand by our craft, so you can trust every DROP.